Anatomy & Physiology
Learn about the structure and function of the human body, including the skeletal,
muscular, nervous, cardiovascular, respiratory, and digestive systems. You’ll also learn
about common medical conditions, diseases, and disorders that affect these systems, as
well as how to identify symptoms and assist in the diagnosis and treatment of these
conditions.
Medical Terminology
Become familiar with the specialized language and terminology used in the medical field,
including prefixes, suffixes, and root words and the different medical abbreviations,
acronyms, and symbols used in medical charts and records. You’ll also learn about the
International Classification of Diseases (ICD) codes and Current Procedural Terminology
(CPT) codes, which are used to document and bill for medical services.
Medical Law & Ethics
You’ll learn the laws related to patient privacy and confidentiality, including HIPAA
standards and informed consent. Plus, the ethical principles that guide healthcare
decision-making and the medical assistant code of conduct and professional standards for
medical assistants, such as maintaining patient confidentiality, providing safe and
competent care, and avoiding conflicts of interest.
Human Relations
As a medical assistant, it’s important to learn the interpersonal and communication
skills you need to effectively interact with patients, families, and other healthcare
professionals. You’ll also learn about cultural competency and sensitivity, such as
understanding and respecting different cultural beliefs, customs, and practices related
to health and healthcare.
Pharmacology
You’ll learn about the importance of medication safety and how to ensure accurate
medication administration, including medication records, potential drug interactions,
and informed consent for medication administration. Additionally, you will learn about
the different types and classification of drugs, their indications, contra-indications,
side effects, dosages, and routes of administration.
Administrative Processes
Learn how to schedule appointments, manage patient flow, maintain accurate patient
records, verify patient insurance coverage, submit insurance claims, and bill patients
for services. You’ll also learn the basics about office operations including computer
skills, word processing, and electronic health record (EHR) software.
Clinical Procedures
Learn how to take and record patient vital signs such as blood pressure, temperature,
pulse, and respiratory rate and perform basic physical exams, such as measuring height
and weight, and visual acuity testing. Additionally, how to assist with basic laboratory
tests, such as collecting and preparing blood and urine samples for lab analysis. You
will learn the basic principles of asepsis and infection control, PPE, and wound care.